Last Updated: June 2026

At Hey Love Boutique, we strive to provide a smooth and reliable shopping experience. Please review the following shipping and delivery information before placing your order.

Order Processing

Shipping Timeframes:

Once your order has been processed, standard shipping typically takes 5–7 business days for delivery within the United States.

Estimated delivery times are provided for convenience only and are not guaranteed.

Delivery times may be affected by:

• Weather conditions

• Carrier delays

• High shipping volume periods

• Natural disasters

• Service interruptions

• Incorrect shipping information provided by the customer

Shipping Rates

Shipping costs are calculated at checkout and displayed before payment is completed.

Free shipping offers will be clearly stated on our website and will be applied to your order at the time of purchase.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing tracking information.

Tracking updates are provided by the shipping carrier and may take up to 48 hours to appear after shipment.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Hey Love Boutique is not responsible for orders delayed, returned, or misdelivered due to incorrect or incomplete address information provided by the customer.

If you discover an address error, please contact us immediately. While we will make reasonable efforts to update the address before shipment, we cannot guarantee modifications once an order enters processing.

Delayed Shipments

Occasionally, shipments may be delayed due to circumstances beyond our control.

If a significant delay occurs, Hey Love Boutique will make reasonable efforts to notify affected customers and provide updated shipping information when available.

Lost, Missing, or Stolen Packages

Once a package has been transferred to the shipping carrier, delivery is managed by the carrier.

If your package is lost during transit, please contact us so we can assist with carrier claims or investigations where appropriate.

If a package is marked as delivered but cannot be located, customers should first check:

• Around the delivery location

• With household members

• With neighbors

• With the shipping carrier

Hey Love Boutique reserves the right to review claims regarding lost or stolen packages on a case-by-case basis.

Returned Packages

Packages returned due to an incorrect address, refusal of delivery, or failure to collect the package may be subject to additional shipping charges before reshipment.

Shipping Restrictions

We currently ships throughout the United States and to select international destinations.

International shipping availability may vary based on carrier service, customs regulations, and destination country restrictions. If shipping is available to your country, it will be displayed as an option during checkout.

Please note:

• International customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country.

• Delivery times for international orders may vary depending on destination, customs processing, and local carrier operations.

• Hey Love Boutique is not responsible for delays caused by customs clearance procedures or international shipping carriers.

• Certain products may be unavailable for shipment to specific countries due to local regulations or carrier restrictions.

If your country is not available at checkout, we are currently unable to ship to that location.

Order Cancellation

Orders may only be canceled before processing begins.

Once an order has entered processing or has shipped, cancellation requests cannot be guaranteed.

FTC Shipping Compliance Notice

In accordance with applicable federal consumer protection requirements, if we are unable to ship your order within the timeframe advertised on our website, we may contact you regarding the delay and provide options that may include waiting for shipment, selecting an alternative item, or receiving a refund where required by applicable law.

Contact Information

Questions regarding shipping or delivery may be directed to:

Hey Love Boutique
Email: heyloveboutique@gmail.com
Website: www.heyloveboutique.com

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By placing an order with Hey Love Boutique, you acknowledge and agree to the shipping timeframes, processing times, and conditions outlined in this Shipping & Delivery Policy.